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Dear Microsoft: Why Your Customers Hate Windows 8
The computer industry gives short shrift to small business and home users. This has never been more clear to me than with the introduction of Windows 8, so I wrote this letter to Microsoft on behalf of...
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Donation Scams Another Tool In Hacker Arsenal
When disasters strike, we want to help. But before you click to donate to charity, ask yourself – is it a scam? Hackers use natural disasters like hurricanes, floods, and earthquakes to scam...
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Readers Ask: Should I Buy Windows 7, Windows 8, Or Mac?
My recent post about why people hate Windows 8 sparked a lively discussion on the merits of Windows 7, Windows 8, and Mac. In the comments, Fr. Jack Sweeley asked a number of questions that epitomize...
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Holiday Tech Gadgets: How To Choose A Mobile Device Platform
It’s an exciting time in mobile technology as three major vendors vie for our holiday shopping dollars. In this month’s The Northwest Herald I’m discussing the season’s hottest gadgets. From the...
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Hybrid Devices: You Got Smart Phone In My Tablet!
I recently had the opportunity to test-drive the Samsung Galaxy Note II, a hybrid device that lies somewhere between a smart phone and a tablet. Are these hybrid devices just a fad or will they stick...
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Readers Ask: Sending DOCX Files To Macs, Troubleshooting Slow Web Sites,...
I’ve been talking with Fr. Jack Sweeley about whether he should move to Windows 7, Windows 8, or a Mac. After our initial discussion, he had some followup questions, which I am posting with his...
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Tech Support Phone Scams Hit Home
What would you do if a stranger called out of the blue and offered to fix your computer over the Internet – for a price? I hope your scam detector’s going off because cybercriminals don’t limit...
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How To Learn Windows Phone 8
I recently had the opportunity to test the Nokia Lumia 822 smart phone from Verizon. From my review in The Northwest Herald: At 5-by-2.7-by-0.44 inches, the Nokia Lumia 822 is a streamlined yet speedy...
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How To Create Secure Passwords (Revised Edition)
Many people say to me, “I don’t need a secure password. I don’t have anything sensitive on my computer, so I don’t care if a hacker gets in.” You, my friends, are a hacker’s dream. Because it’s not...
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Your Webcam Can Be Used Against You
Smile! Your private life might be streaming live on the Internet! Did you know hackers use viruses to commandeer the webcam on your computer, tablet, or smart phone? Makes you think about all the...
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Cyber Attacks Spell Trouble For Consumers
Do you know what to do if your account is swept up in a cyber attack? In the last year many popular sites, including LinkedIn, Twitter, and Evernote, have been attacked and consumer information stolen....
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How To Prepare Your Computer For Recycling Or Donation
If you have old computers and cell phones lying around, you’re not alone. Many of us hang onto old devices because we don’t know what to do with them. Sure, we want to donate or recycle, but what about...
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Hands-On With The BlackBerry Z10
I recently spent some quality time with the new BlackBerry Z10. The Z10 is a lightweight, keyboardless smart phone… wait, a keyboardless BlackBerry? How does that work? Let’s find out. The Z10 has a...
View ArticleHow To Avoid Keyloggers, Ransomware, And Rootkits
The most advanced threats to your computer – keyloggers, ransomware, and rootkits – are also the most insidious. The best way to deal with them is to avoid them entirely. Keyloggers come in hardware...
View ArticleAdobe’s Moved Creative Suite Exclusively To The Cloud. Is This Good Or Bad?
Adobe has announced that, from now on, the only way to get Creative Suite is via the cloud. That’s right, no more boxed versions of CS – you get it via the Internet or no Photoshop or Illustrator for...
View ArticleHow To Backup And Restore Files On Your PC Or Mac
Everyone knows you’re supposed to make backups, but choosing a method can be confusing. Here’s a rundown of your choices for Windows and Mac. Related article: Today’s Backups Offer More Flexibility by...
View ArticleSix Things Every PC User Needs To Know About Windows 8.1
The new Windows 8.1 affects you, even if you’re still using previous versions of Windows. Here’s what you need to know about the upgrade. First Rule of Windows 8.1: There Is No Start Menu Microsoft’s...
View ArticleHands-On With The Samsung Galaxy S4, Plus Antivirus For Android
I recently had the opportunity to test-drive the Samsung Galaxy S4 from Verizon. If you’re looking for a powerful smart phone with some of the features of a tablet, this might be the device for you....
View ArticleA Parent’s Guide To Protecting Your Kids Online
It’s hard to protect kids online, because parents and educators often have a hard time finding resources that can help them understand the latest risks and recommendations. I’ve gathered a variety of...
View ArticleHow To Secure Your Web Browser
Did you know that most viruses sneak onto your computer through your Web browser? Here’s how you can secure your Internet surfing experience. First, some basic safety tips. You’ll want to look through...
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